Ericsson and Vodafone have launched a new preventative support service for private 5G networks using artificial intelligence (AI) and machine learning (ML) to ensure efficient operations at Foxconn’s factory in Komárom, Hungary.

The two partners co-created the Business Continuity Solution for Private Networks, a one-stop support service for 5G networks that can be tailored to the needs of Vodafone’s enterprise customers such as Foxconn, one of the largest manufacturers of electronics and technology solutions provider to the world.

Foxconn relies on non-fixed 5G-based test cars, on which newly manufactured PCs are tested before being packaged at its factory in Hungary. To ensure that the private network connecting these test cars is as reliable as possible, Vodafone and Ericsson have jointly developed and deployed the bespoke Continuity of Service for Private Network Support and Enterprise Technical Support which provides the proper functioning of the network.

Ericsson’s private networks replace traditional wired factory networks, providing companies like Foxconn with highly flexible, secure, and wireless connectivity that transforms critical business operations. The smart, preemptive business continuity solution ensures flexibility and trouble-free operations once the network is commissioned. Network outages in manufacturing environments such as Foxconn can interrupt production and the solution reduces the risk of costly downtime by proactively identifying and avoiding these risks.

“We are keenly aware of Foxconn’s trust in Vodafone and have worked together with Ericsson to create this unique technical support offering for businesses to ensure that the operation of their private networks is free from unplanned interruptions,” said said Mátyás Dobó, Vodafone Business Director.

Continuity of service for private networks, based on AI and ML, can preemptively detect if something may cause performance degradation. Corrective actions are then taken by Vodafone locally with Ericsson’s centralized team to prevent such an event, ensuring better uptime than in traditional telecommunications networks.

“We are constantly working with Vodafone to evolve the private networking space for businesses and this AI and ML-based help desk is a testament to that work,” said Nello Califano, Chief Strategy and of Portfolio Management, Ericsson Business Area Networks. “We are delighted to work with Vodafone Hungary to ensure companies such as Foxconn can go wireless in their operations, communications and connectivity requirements. Added to this is the flexibility to change the production configuration without disruption and adapt to changing business needs. »

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